How much is shipping?
Standard Shipping: 2- 6 business days is $4.95. Standard shipping is shipped via USPS and/or DHL.
2-Day Guaranteed Shipping: 2-Day Guaranteed shipping cost is $9.95 for orders under $29.99, $4.95 for order over $29.99 and shipped via UPS. This does not include Saturday and Sunday delivery and holidays.
2-Day Guaranteed shipping requires a signature and cannot be delivered to a PO Box
Honest Paws offers free shipping on orders over $40. Free shipping is 2-6 business days and shipped via DHL.
When will my order ship?
All orders are shipped next business day. Our days of operation are Monday through Friday. (This does not include the holidays). If your order was placed on Friday after 1 pm EST, Saturday or Sunday, your order will ship Monday.
Cut off times for shipments are every day at 1pm EST.
Subscription orders ship on monthly, bi-weekly or on a weekly basis. These options are set by the subscriber. Subscription shipping can be changed at any time. Please use your online account on www.honestpaws.com to change the shipping schedule or contact our customer experience team at email@example.com or by phone at 844-729-7790.
Once my order ships, when will I receive it?
Standard shipping on orders take 2-6 business days. Tracking is provided once your order has shipped, all orders ship next business day. Your order will arrive 2-6 business days from the day it is received by DHL.
2-Day Guaranteed shipping is delivered 2 days after the product is received by UPS. This does not include Sunday delivery. Example: If the order was placed Thursday night, the order will ship Friday and delivery will be Monday.
Does Honest Paws ship internationally?
We currently ship anywhere in the US. This includes Alaska, Hawaii and Puerto Rico. We do not ship outside the US.